Terms of Service

Policy version: 2026-09-19 · Updated: 2026-09-19 · Applies to new registrations from: 2026-09-19

For existing users, see the change-notice section. Previous version (2026-08-11)

These Terms of Service apply to AI Cockpit, operated by Shenzhen LanYuanJie Technology Co., Ltd. (深圳蓝元界科技有限公司, "LanYuanJie", "we").

1. Eligibility and agreement

You must be at least 18 and legally able to contract. If acting for a business, you must have its authorization. Read the Terms and Privacy Policy before registration and confirm the agreement option. A default sign-in selection is not affirmative authorization for new data processing and does not replace any legally required separate consent.

2. Accounts and registration

Creating an account is free and requires email verification. Passwords must contain at least 8 characters, including letters and numbers. Sign in after registration.
An invitation code is optional. A valid, unused, unexpired code grants 400 trial diamonds; registration without a qualifying code grants none.
Free registration does not make all features free. Paid services require a separate purchase confirmation. Registration or sign-in alone never authorizes a charge.
Provide accurate information, protect credentials and give team members individual accounts with appropriate permissions. Report suspected account misuse promptly.

3. Service and authorization

AI Cockpit offers product sourcing and listing, shop analysis, AI assistance, video generation and content publishing. Shop, member, publishing and reporting limits vary by plan as shown on the subscription page and confirmed at purchase. Connected-platform actions require the relevant authorization and permissions.

Before payment, we confirm deliverable features, quantities, duration and activation timing. Unavailable features are not treated as delivered; failure to deliver is handled under Section 7. Third-party APIs, reviews and rate limits may affect task timing or results.

4. Cross-border commerce risks and responsibilities

Merchants assess and bear their own business risks. AI Cockpit provides software and assistance without guaranteeing capital preservation, profit, sales, traffic, uninterrupted account operation or platform approval. The risks below may arise together or separately; check them before procurement, listing, advertising, publishing and fulfillment.

4.1 Our role

Unless expressly agreed in writing, we are not the seller in your buyer transactions, purchasing agent, carrier, customs agent or payment settlement provider, and do not guarantee third-party supply, logistics, payments or platform conduct. Separate supply, warehousing or logistics contracts determine responsibility according to their actual parties and terms.

4.2 Business risks

Platforms and accounts: restrictions, reduced visibility, removals, frozen funds or suspension; changes in rules, APIs, commissions or reviews; expired authorization or missing permissions. Check account eligibility and operating rules. Technical ability to perform an action does not guarantee platform permission or approval.
Products and destination-market compliance: prohibited or restricted goods, missing certification or testing, labeling or instruction defects, safety issues, recalls and changing market-access requirements. Verify products, credentials and destination rules. A searchable, recommended or imported product has not necessarily undergone a compliance review.
Intellectual property and content: trademark, patent, copyright, likeness or material-licensing disputes; infringing reference-video recreation; exaggerated claims, misleading advertising, mistranslation or missing required AI labels. AI output can be inaccurate or resemble others' work. Review rights and final claims.
Procurement, quality and inventory: supplier shortages or delays, price changes, incorrect goods, defects, stale stock data, overselling, unsold stock and procurement losses. Verify suppliers, current stock, specifications and prices; independently decide purchases, pricing and quantities. Information and recommendations are not stock or quality guarantees.
Logistics, customs and after-sales: delay, loss, damage, storage fees, inspection, seizure, return shipment, additional duties, cross-border returns, buyer claims and after-sales disputes. Check shipping, customs, insurance, delivery and return arrangements, and pursue claims against the legally responsible party.
Payments, settlement, currency and tax: failed payments, chargebacks, fraudulent orders, reserved or frozen funds, delayed settlement, exchange losses, and tax filing, withholding or additional assessments. Verify payment terms, cash flow and tax obligations. Cost estimates and exchange-rate references are not tax, investment or collection guarantees.
Markets and business returns: shifting demand, competition, traffic and algorithm changes, ineffective ad spending, low conversion, promotion losses and inaccurate forecasts. Sourcing advice, analysis and video generation do not guarantee transactions, traffic or profit. Merchants decide budgets and business strategy.
Data, AI and automation: delayed or incorrect third-party data, AI hallucinations, failed APIs, duplicated or delayed processing, and incorrect shop/product selection, permissions or instructions. Review the proposed action and scope. We remain responsible for our services and attributable errors under these Terms.
External events and disruption: network or third-party outages, policy or trade restrictions and natural disasters may affect supply, transport, publishing or transactions. Legally recognized force majeure is handled according to actual impact and applicable law; notice, evidence and reasonable mitigation obligations remain.

4.3 Business losses and limits

To the extent permitted by law, we do not compensate, advance funds for or underwrite the above risks and losses where they are not caused by our breach or fault and are legally attributable to the merchant or a relevant third party. Losses may include trading losses, unsold or lost inventory, advertising expenditure, platform penalties or deductions, frozen funds, logistics and customs costs, buyer refunds or compensation, and lost anticipated profit. A subscription, recharge or use of AI advice is not our agreement to share those business losses.

You remain responsible for business decisions, information and materials, required credentials, products and after-sales obligations, and should review AI advice and actions before authorization. Our failure to deliver, fault and other legal responsibilities remain subject to Sections 7, 11 and 12 and applicable law; no legally non-excludable liability is excluded. Contact support before purchasing or executing an action if you need an explanation of risk or responsibility.

5. Connected platforms

Authorize shop and publishing accounts separately as instructed. Follow applicable platform rules and local law. Revoke access through the platform, available service controls or support. Revocation affects dependent functions and does not undo completed publications or shop actions.

6. Acceptable use

Do not use the Service for unlawful activity, fraud, infringement, spam or harassment; steal data, credentials or accounts; bypass permissions, charges, quotas or security controls; or disrupt or attack systems without authorization. Materials, model outputs and products must comply with applicable law and licensing conditions.

7. Subscriptions, diamonds, payments and refunds

Before paying: subscriptions and recharges are currently confirmed with Gold Support and activated or credited manually after payment verification. Selecting a plan, preparing a quote or scanning a support QR code is not payment. There is no automatic renewal or automatic charge.

7.1 Subscription plans

Plan	Monthly	Annual total	Concurrent active listings	Standard videos/month
Basic	CNY 399	CNY 4,389	20	5
Advanced	CNY 699	CNY 7,689	50	20
Flagship	CNY 999	CNY 10,989	100	40

All prices are in CNY. Annual payment is collected upfront for 12 months of service at 11 monthly payments. Monthly allowances renew on the activation anniversary each month; unused allowances expire and cannot be issued or borrowed for future months. Active listings count managed product links, not SKU variants; listings across shops count separately. See Subscription plans for full feature differences and counting rules.

A standard video is 15 seconds at 480p with audio, including the associated analysis, script, generation and download. A new generation after success is a new task; repeat downloads are free. Verified technical failures return the corresponding allowance or diamonds; system retries of the same task are not charged twice. Generation and publishing allowances are separate. An add-on costs CNY 199 for 10 standard videos, valid for 90 days and requiring an active subscription. Monthly allowances are used first; confirm add-on usage rules before activation.

7.2 Diamond recharges

Diamonds are usage units within the Service. The base rate is CNY 1 = 10 diamonds. Current single-payment tiers of CNY 100/300/500/1,000/2,000 provide 1,000/3,090/5,250/10,800/22,000 diamonds, including bonuses of 0/90/250/800/2,000. Offers apply per payment and do not accumulate or stack. Confirm the price, bonus and credited total before paying.

Task charges follow the quote shown and confirmed before execution. Recharging does not upgrade a subscription, increase listing slots or automatically convert into video add-ons. Purchased balances remain after subscription expiry, though features requiring a subscription still need one. Diamonds cannot be traded or resold outside the Service or used as an investment. Refunds follow this section.

7.3 Purchase and plan changes

Support provides a retainable confirmation before payment covering the service, total charges and taxes, duration, activation, allowances and refunds. Undisclosed extra charges will not be added. Contact support for invoicing. Charges billed directly by a provider for your own API keys follow that provider's agreement and are excluded unless expressly included in our quote.

Before an upgrade, confirm the remaining-term price difference and additional current-month allowance separately. Used quotas do not reset and allowances are not granted twice. Downgrades and annual-to-monthly changes normally start after the paid term ends. Expiry or downgrade does not automatically remove real shop listings; new listings or enrollment may be restricted above the new limit, while viewing, export and necessary management remain available.

7.4 Refunds and discontinued service

The first payment for a new subscription retains a 7-day refund request window. Requests after this window, and for recharges or add-ons, are handled according to delivery, actual usage, pre-purchase terms and applicable law; no blanket no-refund rule excludes statutory rights. Send account details and payment evidence to Gold Support or admin@aicockpit.io. Within 7 business days we will check the request and explain the refund amount, basis, method and expected timing.

If we fail to provide agreed services or discontinue them, you may seek performance or a refund for the undelivered portion as provided by law. Refunds use the amount actually paid and a reasonable accounting for delivered services. Bonuses have no separate cash value and do not reduce legally required refunds of paid amounts. You may request review of disputed usage or charges.

7.5 Price changes

New prices apply to new purchases or renewals confirmed after the change, without retroactive charges or reductions to agreed benefits within a paid term. Material changes affecting existing users will be announced prominently in the Service or by registered email at least 30 days beforehand, with their applicable date. Renewal remains your choice.

8. Intellectual property

Our software, interface and technology are protected by intellectual property law. Use is licensed within the agreed scope and term. Your existing rights in shop data and uploaded materials do not transfer to us. Generated content is subject to law, material rights and provider terms; exclusivity or copyright eligibility is not guaranteed.

9. Personal data and confidentiality

See our Privacy Policy. We do not sell personal information or use your non-public shop data, inputs or outputs to train our own general-purpose models. Necessary third-party processing is described there; registration confirmation does not replace legally required separate notice or consent.

10. Suspension, termination and deletion

We may impose proportionate restrictions for unlawful activity, fraud, security risks or breaches, explaining the reason and review channel where legally permitted. Emergency action is followed by notice. Planned business closure or termination of purchased services is announced at least 30 days beforehand, with necessary export and settlement arrangements.

Contact support to close your account. Account deletion, revoked authorization and subscription expiry are different actions. You may request export and balance reconciliation before deletion. Data follows the Privacy Policy and unsettled payments follow Section 7; deletion does not extinguish statutory refund rights.

11. Service commitments

We deliver the services confirmed at purchase and address faults attributable to us. Platform review, networks and AI uncertainty can affect use, but do not exclude our legal responsibilities.

12. Responsibility

Each party is responsible according to its fault, causation, agreement and applicable law. These Terms do not exclude or limit liability for intent, gross negligence, personal injury or other non-excludable matters, or reduce statutory consumer rights.

13. Third-party disputes

A party causing loss through unlawful conduct or infringement bears its corresponding legal responsibility. Both parties should reasonably cooperate in investigation and mitigation. Use of AI alone does not transfer all platform liability to the user.

14. Governing law and disputes

These Terms are governed by the laws of the People's Republic of China. Contact support to seek a resolution; unresolved disputes may be brought before a court with lawful jurisdiction. Mandatory consumer or local protections remain applicable.

15. Versions, effective dates and notices

This revision covers subscription and diamond charges, registration confirmation, cross-border commerce risks, data handling and service commitments. The page identifies the version, update date and applicability to new registrations. Material changes for existing users take effect on the notified date, at least 30 days after prominent in-service or registered-email notice. A page update date does not replace the notice due to existing users.

Notices describe material changes, timing and feedback channels. Where renewed consent is required, obtain it before applying the relevant change; default selections or continued use do not replace legally required consent. You may decline new terms, stop the affected service and settle under the prior agreement. Purchased benefits and statutory rights are not reduced retroactively. Legally required immediate measures follow the law with timely explanation.

Contact

admin@aicockpit.io
Mailing address: Room 315, Talent Exchange Center, No. 030 Gaoxin South 4th Road, Gaoxinqu Community, Yuehai Subdistrict, Nanshan District, Shenzhen, China. Gold Support in the app also handles subscriptions and recharges.